Goto Section: 68.418 | 68.420 | Table of Contents
Revised as of September 1, 2021
Goto Year:2020 |
§ 68.419 Answers to informal complaints.
Any responsible party to whom the Commission or the Consumer
Information Bureau under this subpart directs an informal complaint
shall file an answer within the time specified by the Commission or the
Consumer Information Bureau. The answer shall:
(a) Be prepared or formatted in the manner requested by the complainant
pursuant to § 68.417, unless otherwise permitted by the Commission or
the Consumer Information Bureau for good cause shown;
(b) Describe any actions that the defendant has taken or proposes to
take to satisfy the complaint;
(c) Advise the complainant and the Commission or the Consumer
Information Bureau of the nature of the defense(s) claimed by the
(d) Respond specifically to all material allegations of the complaint;
(e) Provide any other information or materials specified by the
Commission or the Consumer Information Bureau as relevant to its
consideration of the complaint.
[ 66 FR 7587 , Jan. 24, 2001]
Goto Section: 68.418 | 68.420
Goto Year: 2020 |
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