Goto Section: 64.619 | 64.623 | Table of Contents
Revised as of July 30, 2021
Goto Year:2020 |
§ 64.621 Interoperability and portability.
Link to an amendment published at 86 FR 35633 , July 7, 2021.
(a) General obligations of VRS providers. (1) All Video Relay Service
(VRS) users and hearing point-to-point video users must be able to
place a VRS or point-to-point video call through any of the VRS
providers' services, and all VRS providers must be able to receive
calls from, and make calls to, any VRS or hearing point-to-point video
(2) A VRS provider may not take steps that restrict a user's unfettered
access to another provider's service, such as providing degraded
service quality to VRS users using VRS equipment or service with
another provider's service.
(3) Beginning no later than April 27, 2018, all VRS providers must
ensure that their VRS access technologies and their video communication
service platforms are interoperable with the VRS Access Technology
Reference Platform, including for point-to-point calls, in accordance
with the Interoperability Profile for Relay User Equipment (RUE
Profile). No VRS provider shall be compensated for minutes of use
involving their VRS access technologies or video communication service
platforms that are not interoperable with the VRS Access Technology
(4) All VRS providers must ensure that their VRS access technologies
and their video communication service platforms are interoperable with
the Neutral Video Communication Service Platform, including for
point-to-point calls. No VRS provider shall be compensated for minutes
of use involving their VRS access technologies or video communication
service platforms that are not interoperable with the Neutral Video
Communication Service Platform.
(b) Technical standards for interoperability and portability. (1)
Beginning no later than December 20, 2017, VRS providers shall ensure
that their provision of VRS and video communications, including their
access technology, meets the requirements of the VRS Provider
(2) Beginning no later than October 24, 2017, VRS providers shall
provide a standard xCard export interface to enable users to import
their lists of contacts in xCard XML format, in accordance with IETF
(c) Incorporation by reference. The standards required in this section
are incorporated by reference into this section with the approval of
the Director of the Federal Register under 5 U.S.C. 552(a) and 1 CFR
part 51. All approved material is available for inspection at the
Federal Communications Commission's Reference Information Center,
located at the address of the FCC's main office indicated in 47 CFR
0.401(a), Tel: (202) 418-0270, and is available from the sources
indicated in this paragraph (c). It is also available for inspection at
the National Archives and Records Administration (NARA). For
information on the availability of this material at NARA, call
202-741-6030 or go to
(1) FCC (on behalf of SIP Forum), located at the address indicated in
47 CFR 0.401(a), Tel: (888) 225-5322 (voice), (844) 432-2275
(videophone), (888) 835-5322 (TTY).
(i) VRS US Providers Profile TWG-6.1, the US VRS Provider
Interoperability Profile, September 23, 2015.
(2) The following standards are available from the Internet Engineering
Task Force (IETF) Secretariat, 5177 Brandin Court, Fremont, CA 94538,
(i) The Interoperability Profile for Relay User Equipment,
draft-vrs-rue-dispatch-00, July 20, 2016
(ii) Request for Comments (RFC) 6351, xCard: vCard XML Representation
(August 2011) https://tools.ietf.org/html/rfc6351.
[ 78 FR 40609 , July 5, 2013, as amended at 82 FR 17764 , Apr. 13, 2017;
82 FR 19325 , Apr. 27, 2017; 82 FR 39683 , Aug. 22, 2017; 85 FR 64407 ,
Oct. 13, 2020]
Goto Section: 64.619 | 64.623
Goto Year: 2020 |
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