Goto Section: 52.101 | 52.105 | Table of Contents
Revised as of September 1, 2021
Goto Year:2020 |
§ 52.103 Lag times.
(a) Definitions. As used in this section, the following definitions
(1) Assigned Status. A toll free number record that has specific
subscriber routing information entered by the Responsible Organization
in the Service Management System database and is pending activation in
the Service Control Points.
(2) Disconnect Status. The toll free number has been discontinued and
an exchange carrier intercept recording is being provided.
(3) Lag Time. The interval between a toll free number's reservation in
the Service Management System database and its conversion to working
status, as well as the period of time between disconnection or
cancellation of a toll free number and the point at which that toll
free number may be reassigned to another toll free subscriber.
(4) Reserved Status. The toll free number has been reserved from the
Service Management System database by a Responsible Organization for a
toll free subscriber.
(5) Seasonal Numbers. Toll free numbers held by toll free subscribers
who do not have a year-round need for a toll free number.
(6) Spare Status. The toll free number is available for assignment by a
(7) Suspend Status. The toll free service has been temporarily
disconnected and is scheduled to be reactivated.
(8) Unavailable Status. The toll free number is not available for
assignment due to an unusual condition.
(9) Working Status. The toll free number is loaded in the Service
Control Points and is being utilized to complete toll free service
(10) Transitional Status. Toll free numbers that have been disconnected
for less than four months, but for which no Exchange Carrier Intercept
Recording is being provided.
(b) Reserved Status. Toll free numbers may remain in reserved status
for up to 45 days. There shall be no extension of the reservation
period after expiration of the initial 45-day interval.
(1) Toll free numbers assigned via competitive bidding may remain in
reserved status for a period of unlimited duration.
(c) Assigned Status. Toll free numbers may remain in assigned status
until changed to working status or for a maximum of 6 months, whichever
occurs first. Toll free numbers that, because of special circumstances,
require that they be designated for a particular subscriber far in
advance of their actual usage shall not be placed in assigned status,
but instead shall be placed in unavailable status.
(d) Disconnect Status. Toll free numbers must remain in disconnect
status or a combination of disconnect and transitional status for no
less than 45 days and for no more than 4 months. No requests for
extension of the 4-month disconnect or disconnect and transitional
interval will be granted. All toll free numbers in disconnect or
transitional status must go directly into the spare or unavailable
category upon expiration of the 4-month disconnect or transitional
interval. A Responsible Organization may not retrieve a toll free
number from disconnect or transitional status and return that number
directly to working status at the expiration of the 4-month disconnect
or transitional interval.
(e) Suspend Status. Toll free numbers may remain in suspend status
until changed to working status or for a maximum of 8 months, whichever
occurs first. Only numbers involved in billing disputes shall be
eligible for suspend status.
(f) Unavailable Status. (1) Written requests to make a specific toll
free number unavailable must be submitted to the Toll Free Numbering
Administrator (TFNA) by the Responsible Organization managing the
records of the toll free number. The request shall include the
appropriate documentation of the reason for the request. The Toll Free
Numbering Administrator (TFNA) is the only entity that can assign this
status to or remove this status from a number. Responsible
Organizations that have a Toll Free Subscriber with special
circumstances requiring that a toll free number be designated for that
particular subscriber far in advance of its actual usage may request
that the Toll Free Numbering Administrator (TFNA) place such a number
in unavailable status.
(2) Seasonal numbers shall be placed in unavailable status. The
Responsible Organization for a Toll Free Subscriber who does not have a
year round need for a toll free number shall follow the procedures
outlined in § 52.103(f)(1) of these rules if it wants the Toll Free
Numbering Administrator (TFNA) to place a particular toll free number
in unavailable status.
[ 62 FR 20127 , Apr. 25, 1997, as amended at 83 FR 53396 , Oct. 23, 2018;
84 FR 11232 , Mar. 26, 2019]
Goto Section: 52.101 | 52.105
Goto Year: 2020 |
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