Goto Section: 32.6622 | 32.6720 | Table of Contents
Revised as of September 1, 2021
Goto Year:2020 |
§ 32.6623 Customer services.
(a) This account shall include costs incurred in establishing and
servicing customer accounts. This includes:
(1) Initiating customer service orders and records;
(2) Maintaining and billing customer accounts;
(3) Collecting and investigating customer accounts, including
collecting revenues, reporting receipts, administering collection
treatment, and handling contacts with customers regarding adjustments
(4) Collecting and reporting pay station receipts; and
(5) Instructing customers in the use of products and services.
(b) This account shall also include amounts paid by interexchange
carriers or other exchange carriers to another exchange carrier for
billing and collection services. Subsidiary record categories shall be
maintained in order that the entity may separately report interstate
and intrastate amounts. Such subsidiary record categories shall be
reported as required by part 43 of this Commission's rules and
[ 69 FR 44608 , July 27, 2004]
Goto Section: 32.6622 | 32.6720
Goto Year: 2020 |
CiteFind - See documents on FCC website that
cite this rule
Want to support this service?
Report errors in
this rule. Since these rules are converted to HTML by machine, it's possible errors have been made. Please
help us improve these rules by clicking the Report FCC Rule Errors link to report an error.
Helping make public information public