FCC 1.717 Revised as of October 1, 2014
Goto Year:2013 |
§ 1.717 Procedure.
The Commission will forward informal complaints to the appropriate
carrier for investigation. The carrier will, within such time as may be
prescribed, advise the Commission in writing, with a copy to the
complainant, of its satisfaction of the complaint or of its refusal or
inability to do so. Where there are clear indications from the
carrier's report or from other communications with the parties that the
complaint has been satisfied, the Commission may, in its discretion,
consider a complaint proceeding to be closed, without response to the
complainant. In all other cases, the Commission will contact the
complainant regarding its review and disposition of the matters raised.
If the complainant is not satisfied by the carrier's response and the
Commission's disposition, it may file a formal complaint in accordance
with § 1.721 of this part.
[ 51 FR 16039 , Apr. 30, 1986]
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